Introduction

Bright i Coaching (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly.This Privacy Policy explains what information we collect, how we use it, how we keep it safe and your rights under UK GDPR and other applicable data protection laws.If you have any questions about this Privacy Policy, please contact:Bright i Coaching
Email: alexdubois@brighticoaching.com
Website: www.brighticoaching.com

We may collect personal information including:

• Your name
• Email address
• Phone number (if provided)
• Information you provide when completing quizzes, booking coaching sessions or downloading free resources
• Information submitted through contact forms
• Payment information (processed securely through Stripe—we do not store your card details)
• Website usage information collected through cookies and analytics

We use your information to:

• Respond to your enquiries
• Deliver coaching services
• Send your quiz results
• Provide resources you’ve requested
• Send newsletters and marketing emails (only if you’ve opted in)
• Improve our website and services
• Process payments
• Comply with legal obligations

If you subscribe to our mailing list or request a free resource, we may occasionally send you:

• Career coaching tips
• Podcast updates
• Information about courses or programmes
• Invitations to events

You can unsubscribe at any time by clicking the unsubscribe link in any email.

We process your personal data under one or more of the following lawful bases:

• Your consent
• Performance of a contract
• Legitimate interests
• Legal obligations

We use trusted third-party providers to help run our business, including:

• Systeme.io – email marketing and online programmes
• Stripe – payment processing
• Calendly – appointment booking
• Meta (Facebook & Instagram) – advertising and lead generation
• Google Analytics – website analytics
• Tally – online quizzes and forms
• Zapier – secure automation between systems
• Infomaniak – website hosting

These providers process your information in accordance with their own privacy policies.

Our website uses cookies to:

• Improve website performance
• Analyse visitor behaviour
• Measure advertising effectiveness
• Remember your preferences

You can control cookies through your browser settings.

We take appropriate security measures to protect your information against unauthorised access, disclosure or misuse.We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your information
• Restrict processing
• Object to processing
• Withdraw consent
• Request transfer of your data

To exercise these rights, please contact:alexdubois@brighticoaching.com

Some of the third-party providers we use may store or process data outside the UK or Switzerland. Where this occurs, appropriate safeguards are in place to protect your personal information.

Our services are intended for adults aged 18 or over. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The latest version will always be published on this page.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:Bright i Coaching
Email: alexdubois@brighticoaching.com
Website: www.brighticoaching.com